Quick Start
Cal Answers availability
- Monday - Friday: 8am to 5pm (with Help Desk support)
- Monday - Friday: 5pm to midnight (without support and subject to maintenance)
- Saturday - Sunday: 8am to midnight (without support and subject to maintenance)
Please run reports after 8 am to ensure you are viewing complete data.
System maintenance is handled outside the supported hours and a system unavailable message will appear if you try to login during a maintenance window.
The Cal Answers Help Desk is available Monday through Friday from 8am to 5pm, except university holidays.
Planned data refresh schedule
Please review the Planned Data Refresh Schedule to identify when campus data is expected to be available in Cal Answers for the different subject areas.
Office hours
Campus data analysts are currently offering Cal Answers Office Hours to assist new and continuing users with their questions about how to access, retrieve, and interpret data.
To schedule a 30-minute session, contact the Cal Answers Help Desk at calanswers-help@berkeley.edu(link sends e-mail) or 664-9000 (ext. - option 1, then option 2). Please provide the Cal Answers question(s) you hope to address at the session.
Mailing list
Sign up for the Cal Answers Mailing List to receive timely updates on topics of interest.
Welcome to Cal Answers
Cal Answers now requires remote access for off-campus use
If you are not on campus, you will need to connect to the bSecure Remote Access VPN to access Cal Answers. You need to connect to VPN whether you are accessing Cal Answers via a browser or Citrix.
Cal Answers is an analytical tool allowing UC Berkeley to view centralized, integrated information from various campus systems. The tool makes data accessible to all, enabling staff, faculty, and students to locate reliable, consistent answers to critical campus questions. Whether you're performing big tasks like developing your unit's annual budget or managing your aid offerings - or you're conducting day-to-day inquiries like reviewing last month's on-contract spending or researching your students' graduation rates - Cal Answers helps you to quickly and easily find the data to inform your work.
