Help Desk

If you have questions or feedback for the Cal Answers Team, please contact Campus Shared Services IT Application Support.

You may contact the Cal Answers Application Support in one of two ways:

»Call:  664-9000 (ext. - option 1, then option 2)
»E-Mail:  calanswers-help@berkeley.edu

Application Support is available Monday through Friday, 8am - 5pm. When contacting our support team, please provide as much information as possible about the nature of the problem you are experiencing, including the browser you are using, what screens you are on, and whether you are using a PC or MAC.

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